with Guest Blogger Aline DeFiglia, LCSW
If, on the other hand, you have ever felt pierced and heart broken by the spoken word…confused about how a conversation could go so terrible astray… read on my friend.
Week One: Non-Violent Communication
Week Two: The Stages of Emotional Liberation
Week Three: Listening 101
Week Four: The 1-2-3 Dialogue: Taking care of emotions in a conflict
Week Five: Creative Problem Solving
Now, more than ever, in a time of division and discord at many levels of society, may we learn to speak and listen in a way that leads us to give from the heart, connecting us more deeply with ourselves and with each other.
Part I: Non-Violent Communication
Four steps to a non-violent communication:
- State the actions you observe that affect your well-being
- How you feel in relation to what you observe
- The needs, values and desires that create your feelings
- Actions you request in order to enrich your life
Example: Honey, when you don’t call me to let me know you are going to be late, I feel scared that something happened to you and disappointed because I had dinner prepared for us and I like to eat dinner together at night. Would you please call me if you won’t be home when I expect you and could we please make a regular time at least once a week to eat dinner together?
“I feel ……….. when ……… because…………”
Although non-violent communication (NVC) has been referred to as a “process” or a “language of compassion” the truth is that it is more than that. On a deeper level, it is an on-going reminder to keep our attention focused on a place where we are more likely to get what we are seeking.
Part of NVC is to express these four points clearly. The other part of this communication consists in receiving these four pieces of information. We connect first by sensing what someone else is observing, feeling, and needing and then discovering what would enrich their life by receiving the fourth piece, the request.
The use of non-violent communication does not require that the people we are communicating with also know about it or even feel motivated to relate to us compassionately, although it is certainly helpful. By keeping your attention focused on the areas mentioned, and helping others do likewise, you can establish a flow of communication until compassion manifests naturally. Remember that the essence of NVC is in our consciousness of the four components, not in the actual words that are exchanged.
Stay tuned for next week’s piece about moving from Emotional Slavery to Emotional Liberation!
For more details about non-violent communication: check out http://www.cnvc.org/
The source for this article was the book written by Dr. Marshall Rosenberg Nonviolent Communication: 2nd Edition.